1. Order Processing

• All confirmed orders are processed within 2–5 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timeline

• Metro / City Areas: 2–7 business days

• Other Locations / Remote Areas: 5–10 business days

• Delivery time may vary depending on courier service, location, and unforeseen delays.

3. Shipping Charges

• Free shipping on orders above ₹[X].

• For orders below ₹[X], a standard shipping fee of ₹[Y] will be applied.

4. Order Tracking

• Once your order is shipped, a tracking ID will be shared via SMS/email.

• You can track your package on the courier partner’s website/app.

5. Delivery Attempts

• Our courier partners will attempt delivery up to 2 times.

• If the order cannot be delivered due to an incorrect address, absence of recipient, or non-contactable number, the package will be returned to us.

• Re-shipping charges may apply in such cases.

6. Delays & Responsibility

• While we ensure timely dispatch, we are not liable for delays caused by:

  • Natural calamities, strikes, or unforeseen events

  • Incorrect or incomplete shipping details provided by the customer

7. International Shipping (if applicable)

• Currently, we deliver only within India. (Update this section if you plan to ship internationally.)

8. Contact Us

For shipping or delivery-related queries, please reach out to us at:

? [Your Support Email]
? [Your Contact Number]
? [Company Address]